Shipping Policy

When will my product ship?

All our products are print to order. It will take approximately 7-8 business days before your product is shipped this is not including weekends. 

New Zealand

Orders are delivered with tracked post express. 

1-3 Business Days  - $6.00 NZD Standard Shipping

Do you ship to Australia? 

Yes we do! Please let us know via email yahwehapparelnz@gmail.com if you would like shipping to Australia! 

Australia

4 - 8 Business Days - $50 Tracked Shipping 

6-12 Business Days - $25 Untracked Shipping 

International

International Courier Shipping Rate will be determined after order is made. We will contact you with quote & payment of shipping cost.

When will my order arrive?

Because all our products are print to order, arrival of all orders including shipping can take between 5-10 business days not including weekends.

We will do our best to deliver all orders within the given timeframes but we do apologize in advance if our package does not make it to you within the given time frames. We do appreciate your patience so much! 

Peak trading times, holiday and sale periods can impact on these timeframes. Please get in touch if you have any questions about the status of your delivery.

What if I need to change my shipping address?

Please get in touch with us as soon as possible at yahwehapparelnz@gmail.com so that we can get that sorted for you! 

My order arrived damaged, what do I do?

Please get in touch with us as soon as possible! Notification is required within 7 days for a damaged item. Claims lodged outside these times will result in your claim being declined.

On receipt of all relevant information, your claim will be processed within 30 working days.  You will be eligible for either reimbursement or reshipment upon the conclusion of the claims process. Replacement shipments are dependent on product availability. There may be a wait for some items to become available for a replacement shipment.